Business Systems Analyst

Industry: All

Term: Permanent

Province: On

Category: Information Technology

Experience: 1 - 3 Years

We are looking for a Business Systems Analyst to work alongside developers, vendors and the business solutions team to support the design and development of business applications.

Here is a summary of what you will be doing: we are looking for someone who is willing to be hands-on and technical to do the following:

  • Consolidate technical changes so QA's understand what they are testing
  • Bridge the gap and conversation and requirements between IT Vendors and the development team and the business
  • Convert requirements and build UI streams and documentation
  • Identifying data elements and working with databases, analyzing data for quality and prepare some data reporting
  • You would be working with a dynamic IT team of 14 people and working closely with the HR and Finance teams as they implement new IT solutions - specifically Dynamics 365 for Finance and ADP for Human Resources
  • You will be required to help interpret the business systems needs and in turn interpret the Vendor responses
  • You will also be working in an Agile environment
  • Solid oral and written communication skills and ability to identify and convey business requirements and technical needs in a clear and concise way

Key responsibilities

  • Develop detailed requirements for application solutions
  • Document functional and technical solutions, test artifacts, service introduction and communication/ change management plans.
  • Collaborate with internal teams and third-party providers for application development including generating requirements, screen mock-ups and data mapping
  • Work with business partners to identify problems and opportunities and investigate and implement solutions to support the business strategy
  • Research and recommend solutions to enable additional business capabilities
  • Generate ad-hoc reports to support business decisions and business intelligence
  • Support IT services related to the portfolio of assigned technology applications and services
  • Assist with testing and operational readiness for various initiatives
  • Provide support for process analysis, define best practices and strive for continuous improvement

Knowledge, skills, and experience

  • Bachelor's degree in Business, Computer Science, Engineering, or related discipline, or equivalent work experience.
  • Minimum 5 years’ experience as an analyst in the insurance or equivalent financial services field
  • Strong analytical and problem solving skills
  • Solid oral and written communication skills and ability to identify, convey and document business requirements and technical needs in clear, concise, and effective manner.
  • Strong technical writing skills and the ability to document procedures and/or user guides for new tools
  • Demonstrated understanding of Application Life Cycle management principles including service, release and change management.
  • Understanding of and adherence to standard change management procedures for business applications and the ability to perform risk assessments and define appropriate controls
  • Ability to facilitate the identification of business problems, objectives, etc. and define process and/or technology solutions
  • Ability to understand business architecture across business applications and prepare logical designs including developing business cases and a cost benefit analysis
  • Broad understanding of the insurance industry, its products, practices and operations is ideal.
  • Advanced computer skills including Microsoft Office Suite and Visio 
  • Proficient in SQL query language for ad-hoc reporting
  • Dynamics 365 and/or Filemaker experience is a nice-to-have



Apply Now!