Apply for System Access Analyst

On behalf of our public-sector client, Affinity is seeking a System Access Analyst.

Accountabilities:

• Accountable for the timely and accurate triage, validation, fulfilment, and routing of identity and access requests across assigned request queues.

• Responsible for ensuring access is provisioned, updated, or removed in line with approved business needs, security standards, and established procedures.

• Monitor and manage access request volumes, aged items, and service level expectations to support reliable and consistent service delivery.

• Assess access requirements and apply least privileged model to ensure users receive appropriate access based on role, approval, risk, and operational need.

• Support identity and access lifecycle activities, including onboarding, role changes, transfers, contractor access, external user access, and access removals.

• Troubleshoot, resolve, or escalate identity and access-related incidents, service requests, and operational issues in a timely and professional manner. New Contractor Request

• Support access reviews, audit requests, compliance activities, cleanup efforts, and other identity governance work to help maintain a secure access environment.

• Collaborate with IAM team members, technical teams, business partners, and request fulfilment groups to clarify requirements, resolve issues, and improve access request processes.

Deliverables:

• Deliver timely and accurate completion of access requests, including triage, approval validation, provisioning, updates, removals, and routing to the appropriate fulfillment teams.

• Maintain access request queues by meeting service level objectives, reducing access request backlog items, and supporting steady improvement in open request volumes.

• Provide secure and appropriate access to corporate systems, applications, databases, and information in line with established security standards and procedures.

• Process identity and access lifecycle activities for internal and external users, including onboarding, role changes, access changes, and access removals.

• Resolve or appropriately route identity and access-related incidents, service requests, and operational issues to support reliable service delivery.

• Contribute to access reviews, audit requests, compliance activities, cleanup efforts, and other identity and access governance work as required.

• Maintain clear documentation and accurate request records to support auditability, knowledge sharing, and consistent operational practices.

• Identify and support improvements to identity and access workflows, request handling processes, queue management, and team operating practices.

Position Specific Skills or Qualifications:

• Experience supporting identity and access operations, including access requests, provisioning, role changes, access removals, and day-to-day operational support.

• Working knowledge of identity and access management concepts, access controls, approval workflows, user lifecycle processes, and security best practices.

• Experience with Active Directory administration, including user accounts, groups, permissions, and related access management activities.

• Working knowledge of Microsoft Entra ID, Microsoft 365 security administration, or similar cloud-based identity and access tools.

• Experience using service management or incident management tools to manage requests, incidents, approvals, escalations, and service level expectations.

• Strong analytical and troubleshooting skills, with the ability to assess access needs, identify issues, and determine the appropriate action.

• Strong organizational skills, attention to detail, and the ability to manage multiple priorities, frequent interruptions, and time-sensitive requests.

• Clear communication, teamwork, and customer service skills, with the ability to work effectively with technical teams, business partners, and user communities.

Affinity Earn:

Know someone who’s great for this, or any of our open roles? Earn up to $4,000/year for each successful referral through Affinity Earn. You can also earn up to $50,000 for helping us find new clients. Learn about our referral program at https://affinity-group.ca/earn/ or browse our jobs & follow us at https://www.linkedin.com/company/affinity-staffing/jobs/

About Affinity: 

Affinity Group is a technology and business consulting and services company. We believe in creating long term relationships between clients and consultants that foster a mutually beneficial partnership. Affinity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need.

For more information on Affinity, please visit www.affinity-group.ca

Job Number: 13830